Shipping Policy

Shipping Policy

This policy outlines the terms and conditions for shipping and delivery of products purchased from 1shopstop.

Shipping Destinations

We currently offer shipping to the following destinations:

• United Kingdom

If you require shipping to a location outside of the UK, please contact us at [Your Company Email Address] to discuss if this is possible. Additional charges and delivery times may apply.

Shipping Methods

We offer the following shipping methods:

• Free Standard Delivery: 3 - 5 Working days on orders over £50.

• Paid Standard Delivery: 3 - 5 Working days on orders under £50

Delivery times are estimated and commence from the date of dispatch, not the date of order. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

Shipping Costs

We charge flat £2.99 shipping fee for orders under £50.

Order Processing Time

Orders are typically processed within 1 business day of receiving your order and payment confirmation. Please note that processing times may be longer during peak periods or due to stock availability.

Delivery Address

Please ensure that you provide a complete and accurate delivery address when placing your order. We are not responsible for any delays or failed deliveries due to incorrect or incomplete addresses.

Delivery Delays

Occasionally, deliveries may be delayed due to factors beyond our control, such as:

• Postal delays

• Courier issues

• Weather conditions

• Bank holidays

We will do our best to keep you informed of any significant delays and work with our delivery partners to resolve any issues as quickly as possible.

Missing or Lost Orders

If your order has not arrived within the estimated delivery time, please contact us using our contact us form or email us at sales@1shopstop.co.uk and we will investigate the issue.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery on the courier's website.

Delivery Confirmation

Upon delivery of your order, you may be required to sign for the goods. If you are not available to receive the delivery, the courier may leave a card with instructions on how to collect your order or arrange for re-delivery.

Splitting Orders

In some cases, your order may be split into multiple shipments. If this occurs, you will be notified and each shipment will be assigned a separate tracking number.

Collection

We do not offer a collection service.

International Shipping

We do not offer international shipping.