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Security & Privacy Policy
This privacy policy describes how 1Shopstop collects, uses, and shares personal information of users of our website 1shopstop.co.uk . This policy complies with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Registered business: Vinu Investments Ltd
Trading name: 1Shopstop
Registered business address:
12 Foxglove Way
AL6 0PQ
Email: sales@1shopstop.co.uk
2. What Information We Collect
We may collect the following types of personal information from you:
Information You Provide Directly:
Contact Information: Name, email address, phone number, address.
Account Information: Username, password.
Order Information: Products purchased, billing address, shipping address, payment information.
Communications: Information you provide when you contact us (e.g., via email, phone, or contact form).
Marketing Preferences: Your preferences for receiving marketing communications.
User-Generated Content: Any content you post on our Site (e.g., reviews, comments).
Information We Collect Automatically:
Log Data: IP address, browser type, operating system, referring URLs, pages visited, and dates/times of visits.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior on our Site. This may include information about the pages you visit, the links you click, and other actions you take on our Site. See our Cookie Policy for more detailed information.
Device Information: Information about the device you use to access our Site, including the device type, operating system, and unique device identifiers.
Information We Receive from Third Parties:
Payment Processors: We receive information from our payment processors to confirm payments.
Analytics Providers: We use third-party analytics providers (e.g., Google Analytics) to help us understand how users use our Site.
Social Media Platforms: If you interact with us on social media, we may receive information from those platforms (depending on your privacy settings).
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide and Maintain the Site: To operate, maintain, and improve our Site.
To Provide Services: To provide you with the products or services you request, process your orders, and manage your account.
To Communicate with You: To respond to your inquiries, provide customer support, and send you important information about your account or our services.
To Send Marketing Communications: To send you promotional emails and other marketing communications, where you have consented to receive them. You can opt out of receiving marketing communications at any time.
To Personalise Your Experience: To personalise your experience on our Site, including by showing you content that is more relevant to you.
To Improve Our Site: To analyse how users use our Site and to improve its functionality and design.
To Protect Our Rights and Interests: To protect our rights and interests, including by detecting, preventing, and responding to fraud, abuse, and other illegal activities.
To Comply with Legal Obligations: To comply with applicable laws and regulations.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds, as permitted under the UK GDPR:
Consent: We process your information when you have given us your explicit consent to do so (e.g., for marketing communications).
Contract: We process your information when it is necessary for the performance of a contract with you (e.g., to process your order).
Legitimate Interests: We process your information when it is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests (e.g., to improve our Site, to prevent fraud).
Legal Obligation: We process your information when it is necessary to comply with a legal obligation (e.g., to comply with tax laws).
5. How We Share Your Information
We may share your personal information with the following categories of recipients:
Service Providers: We share your information with third-party service providers who help us operate our Site and provide our services (e.g., payment processors, hosting providers, analytics providers, email marketing providers, delivery companies).
Business Partners: We may share your information with business partners who offer products or services that may be of interest to you, but only with your consent.
Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our rights and interests.
Affiliates: We may share your information with our affiliates, but only for purposes consistent with this privacy policy.
Third parties in case of a business transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6. International Data Transfers
Your personal information may be transferred to and processed in countries outside of the UK. These countries may have data protection laws that are different from the laws of the UK. We will take appropriate safeguards to ensure that your personal information is protected in accordance with the UK GDPR when it is transferred internationally. These safeguards may include:
Adequacy Decisions: Transferring your data to countries that have been deemed to provide an adequate level of protection by the UK government.
Standard Contractual Clauses: Using standard contractual clauses approved by the UK Information Commissioner's Office (ICO).
Other Appropriate Safeguards: Relying on other appropriate safeguards permitted by the UK GDPR.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal information:
Right to Access: You have the right to access the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal information in certain circumstances.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including the right to object to marketing communications.
Right to Withdraw Consent: If we are processing your information based on your consent, you have the right to withdraw your consent at any time.
Right to Complain: You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention period will vary depending on the type of information and the purpose for which it is processed. For example, we typically retain order information for the period required by tax laws.
9. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure website, servers and payment gateway. However, no method of transmission over the internet or method of electronic storage is completely secure.
10. Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing behaviour on our Site. For more information about how we use these technologies, please see our Cookie Policy.
11. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of those websites before providing them with your personal information.
12. Children's Privacy
Our Site is not intended for children under the age of 15. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information.
13. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on our Site and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.
14. Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:
1Shopstop
12 Foxglove Way
AL6 0PQ
Email: sales@1shopstop.co.uk
Last Updated: 05 May 2025
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